Effective Date: August 26, 2026
Thank you for shopping at Creo Wear (https://creowear.site/). We are committed to delivering your shirts, caps, and shoes quickly, safely, and transparently. This Shipping Policy explains our processing schedules, transit times, shipping costs, and tracking details for orders shipped across the United States.
We ship exclusively to physical addresses and locations across the United States.
Shipping Cost: Free Shipping on all orders ($0.00 USD).
Delivery Destination: All 50 United States.
Currency: All shipping estimates and product prices are in US Dollars ($ USD).
To help you know exactly when your package will arrive, we break our delivery process into two straightforward stages:
| Stage | Details |
| Order Cut-Off Time | 5:00 PM (PDT / Pacific Daylight Time), Monday – Friday |
| Handling / Processing Time | 1 to 3 Business Days (Monday – Friday) |
| Transit Time | 4 to 5 Business Days (Monday – Friday) |
| Total Estimated Delivery Time | 5 to 8 Business Days |
Orders placed after 5:00 PM PDT on Friday or during weekends/national holidays are queued for processing the next business day.
Trusted Carriers: We fulfill and ship orders using FedEx and UPS to ensure reliable and prompt delivery.
Tracking Number: Once your items are packed and handed over to the courier, we will immediately send you a shipping confirmation email containing your tracking number and direct carrier tracking link.
Tracking Updates: Please allow 24 to 48 hours for the carrier’s scanning system to update transit checkpoints once the label is generated.
Correct Address: Please double-check your street address, unit/apartment number, and postal code during checkout. We ship directly to the address provided on your invoice.
Address Corrections: If you realize you entered an incorrect address, contact us immediately at info@creowear.site. We will gladly correct it if your order has not yet been dispatched.
Returned / Undeliverable Parcels: If a parcel is returned to us due to an insufficient or incorrect address provided at checkout, we will reach out to verify your details and arrange reshipment.
While our carriers maintain an exceptional on-time record, unexpected delays may rarely occur due to extreme weather conditions, peak holiday surges, or regional logistical disruptions. If your delivery exceeds 8 business days, please contact our support team at info@creowear.site, and we will coordinate directly with the carrier to expedite your parcel.
Items Damaged in Transit: If your package arrives visibly damaged or items inside are harmed, please email us within 48 hours of delivery with your order number and clear photos of the packaging and product. We will issue an immediate replacement or full refund.
Lost or Missing Shipments: If your tracking indicates the package was delivered but you cannot find it, please check around your porch, building entryway, or with neighbors. If you still cannot locate it, reach out to us at info@creowear.site, and we will initiate a formal investigation with FedEx/UPS to resolve the issue or replace your items.
We primarily deliver via FedEx and UPS ground networks, which require standard physical delivery addresses. If you require delivery to a PO Box or military address (APO/FPO), please reach out to us prior to ordering so we can confirm carrier compatibility.
If you wish to cancel an order, please email us right away at info@creowear.site. Because we prepare orders quickly (within 1 to 3 business days), cancellations must be requested before a tracking number has been generated. If your package has already shipped, you can simply return it upon arrival by following our Return and Refund Policy.
If you have any questions, need tracking assistance, or require shipping support, our team is here to assist you:
Store Name: Creo Wear
Legal Business Name: Fashion Addict
Physical Address: 14592 Palmdale Rd d9, Victorville, CA 92392, United States
Customer Support Email: info@creowear.site
Phone Number: +1 (760) 245-5346
Website Contact Page: https://creowear.site/contact-us/
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (PDT)
Expected Response Time: Within 24 business hours